Note: we do not deliver in cold packaging so we advise not to purchase in hot weather to risk spoiling or use “express shipping” to avoid your nougat sitting in trucks for too long. Unfortunately, once the chocolate leaves the warehouse we are not in control of how it is shipped and standard shipping is via road which can be long and hot during the Summer.

Due to the high temperatures during summer, chocolate or nougat products may melt in transit.

As this risk is outside of our control, we are unable to offer refunds or replacements for chocolate items affected by heat.